This page includes some boring legal stuff, along with lots of useful information about making purchases from my store. Choose topics from the menu, or if you’ve got some free time, read through the whole darn thing.

Welcome

Thank you for checking out the Steroids ‘n’ Asteroids shop, where you’ll find a changing mix of “vintage” limited-edition Quadra-Blu and Max Rep products from my archives, along with brand new merchandise that I will periodically introduce. This shop is run by one person–me. The good news about this is that your order will receive my personal attention and you can communicate with me via the “Note to Seller” form during check-out. The not-so-good news: since I’m a working artist, not a manufacturer/retailer, this whole e-commerce thing is a bit of a learning experience, so please be patient.

My goal is to create great products at fair prices backed up by great service. I’ve done my best to test the site functionality, but I’m sure there are situations I didn’t anticipate. If you notice any glitches in the store technology or have ideas for improving the shopping experience, feel free to let me know via the Contact form. If you want a shipping option that’s not listed, let me know. If you have ideas for a great piece of Quadra merchandise, let me know (but don’t expect royalties if I end up producing it).

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Payment

I only accept PayPal (you can pay by credit or debit card through PayPal without needing to open a PP account.) It’s really easy, trust me.

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Shipping

I plan to fulfill orders once or twice per week, depending on order traffic (and my art deadlines). Your order will enter the shipping queue after payment clears through PayPal (for credit/debit cards, that’s usually instantaneous; for e-check, it’s about 5 days.) That means you should expect to receive your purchase within 1 – 3 weeks of placing your order, depending of course upon your location. If you need rush delivery (like say you have a special party coming up and just must wear your new Quadra T-shirt), I think you’ll be given that option on check-out, but if not, shoot me an email at lyman at quadrablu dot com and we can work something out.

I ship via United States Postal Service (that’s “USPS” to insiders). In order to include the cost of domestic shipping in the product price, I will use whatever the lowest cost option is for your location and size of your order. This will not include insurance or tracking (or speed), so if you’d like to upgrade shipping to Priority or Express mail, choose that at check-out. Express includes insurance up to $100 along with shipping/delivery confirmation.

Insurance can be added separately to any domestic shipment at your request. Please choose the appropriate fee from the left-hand column for the amount of your purchase, and add it to your total at check-out with a “note to seller” explaining the addition. We are not responsible for packages that are lost by the USPS.

$1.65 ……………. $0.01 to $50

$2.05 ……………. $50.01 to $100

$2.45 ……………. $100.01 to $200

If you want insurance and a tracking number for international shipping please contact me through email and I’ll let you know the cost.

A note for my international buyers: the buyer is responsible for all customs fees, taxes, tariffs, or receiving fees.

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Returns/Exchanges

All sales are final and non-returnable (except for damages of course). If you have any questions or would like additional images of a product before placing your order, feel free to email me at lyman at quadrablu dot com. Customer satisfaction is very important to me so please do not hesitate to let me know other ways I can improve your shopping experience.

If an item has arrived in damaged condition, please contact me immediately for additional instruction. Please keep all original packaging materials on hand for return shipment. All merchandise kept beyond 10 business days of shipment without notification is assumed delivered safely and is a final sale.

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Custom Orders/Commissions

I welcome private commissions and custom work. Contact me at lyman at quadrablu dot com to discuss your project.

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Additional Information

All products are stored in and shipped from a pet- and smoke-free environment. In case it matters to you, it’s kid-free, too.

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© 2012 All art, products, photography, graphics, text and copy are the copyright and property of Lyman M. Dally. Commercial use of such without the Artist’s prior permission is prohibited by law.

Policies last updated: July 20, 2011